This client is an on-going American success story. Their guiding principles and humble beginning, revolve around personal honesty and integrity. Founded in 1957, the client operates in over 30 countries with more than 7,200 locations.
As a Contracted Client Support Professional you will provide the following tasks keeping a sales, problem solving, customer service and communication skills focus:
- Responding to general inquiries.
- Providing information regarding the car rental center location in question.
- Responding to inbound sales and customer service inquiries from client’s customers.
- Answer inbound calls for customers requesting general information regarding services provided and location specific information. To include hours of operation, rental policies, location way finding, etc.
- Agents assist customers in reserving a vehicle, and must use sales tactics such as assuming the sale and overcoming objections. The agent will need to input reservation and all pertinent information into the client system.
Equipment at a Glance
- System and Equipment Policy Details.
- Google Chrome web browser for Windows.
- Dual monitors recommended.
Company hours of operation (subject to change based on client needs):
- Sunday 11:30 AM – 3:00 PM EST
- Tue-Wed 11:30 AM – 9 PM EST
- Thursday 8:00 AM – 9 PM EST
- Fri-Sat 8:00 AM – 3 PM EST
- Client prefers that agents work 2 hours on Saturday and/or Sunday.
- Arise Virtual Solutions client certification course $149 (subject to change) approximately 3 weeks.
FREE Background Check
Service Revenue: $11/hr